Privacy Policy for Novtrq Floor Coating

Last updated: October 2026

This policy explains what information Novtrq Floor Coating ("we", "us") receives when you use novtrq.quest, call the phone number shown on the site, or send in a form. It also explains how that information is used. It is a general template and not legal advice.

Information You Give Us

When you call or submit a form, you may share your name, phone number, email address, location and a few details about your garage or concrete floor project.

Information Collected Automatically

Some details are gathered as you browse. These include your IP address, browser and device type, the pages you view and when you visit. Calls made through the number on this site may be logged. Some may also be recorded for quality checks and billing.

How We Use What We Collect

We use your information to:

• Connect you with an independent floor coating provider near you
• Pass your request details to that provider so they can reach out
• Answer your emails and questions
• Learn how visitors use the site and our phone lines
• Improve the site and the referral service
• Follow legal rules and help prevent fraud

Who Receives Your Information

We are a referral service. So we send your contact and project details to one or more independent providers, or to marketing partners, so they can contact you. These are separate businesses. Each has its own privacy practices.

We also use vendors that help run the site and phone lines. Examples are hosting, analytics and call-tracking companies. Some of your data may pass through them. We may also share information when the law requires it, or to protect our legal rights.

We do not sell your personal information for money. In some places, sharing data with marketing partners can count as a "sale" or "share" under the law. If that applies where you live, you may have the right to opt out.

Cookies

The site may use cookies and similar tools to understand how people visit. You can block or delete cookies in your browser settings. Some parts of the site may work less well if you do.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. Send your request to contact@novtrq.quest. We may ask you to confirm your identity before we act on it.

How We Protect and Keep Data

We use reasonable safeguards to protect your information. No system is perfectly secure, though. We keep data only as long as needed for the purposes above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the current version.

Privacy Questions

If you have any questions about privacy, write to contact@novtrq.quest.